Configuring Direct Routing Service License Settings

The following settings are configured globally for the Direct Routing license service for customer deployments:

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Set Threshold to trigger UMP Customer License threshold alarm and a Grace interval to determine license exceed limits.

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Configure License Factors in the license calculation for customer billing.

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Do the following:

1.

In the Multitenant Navigation pane, select (Configuration > UMP > License).

2.

Configure the following UMP Customer License Settings:

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Warning Limit: Defines the percentage threshold for the number of globally licensed users for all customers on the managed UMP deployment. When the threshold is reached, a warning alarm is raised User License Threshold alarm). For example, if there are 10,000 allocated licensed users on the deployment instance (as shown in the figure above) then the alarm is raised when 9,000 users are reached. The user is calculated as licensed if a feature has been configured for a specific user. For example, "Enterprise Voice" has been enabled for the user.

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Grace Interval: Defines the percentage number of user licenses remaining active for a limited time period when the total number of allocated licenses has expired. The amount of allocated temporary licenses is calculated as percentage of the total license allocation. For example, if there are 10,000 allocated user licenses on the deployment instance and the Grace time is set to 10% then 1000 temporary licenses are allocated.

3.

Configure License Factors (Global): This configuration determines the default settings in the Customer UMP License screen. You can then either use the default settings or override the by applying local settings for the customer (see Managing User Licenses

License Factor	Description	Priority
Managed Users-By Template	Total number of users assigned to M365 templates (see LifeCycle Management Templates).	3
Managed Users-By User Interface	Total number of users with User properties updated using this interface (see Manually Provisioning Users).	4
Managed Service Numbers	Total number of users configured with numbers that are tagged to a PSTN Gateway that is different to the PSTN gateway that is associated with the Site Location SBC. These numbers may be typically Service numbers such as those configured for Fax IVR or Emergency numbers. In the example below, the tag BradTest is mapped to the 911 prefix, however, the actual tag of the PSTN Gateway for the site location is 'BradTokenTest.oc1.sandbox2.audiocodes.be'.